Total Quality Management and cost of Total Quality Management

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Management of quality

Total Quality Management

        TQM is also called philosophy of every individual which involves in continually improvement  and achievement of customer satisfaction. Following are the point that need to continually improvement as quality of source for a company.

Continually improvement	Competitive benchmarking	Employee improvement
Knowledge of tools	Suppliers	Quality of source
Suppliers quality	Team approach	Champion

        

Continually improvement philosophy apply for improvement from inputs into outputs processes at never ending services. Quality of source is the philosophy which show that all workers are responsible for quality. TQM is strategy and tactic which apply on marketing (customer needs), product design, operation design,  monitoring and supplier for continually improvement organization development. Quality is the responsibilities of every individual which perform the functions of productions and services.

Cost of total Quality management

The cost of total quality management is may depend on following individually:-

• Top management                                        
• Design management
• Project department
• Production/Operation department
• Marketing and sale department
• Packaging and shipping department
• Quality assurance department
• Customer and service department

Cost of failure quality may be internal or external but If we apply the TQM and Six sigma management rules for a company then can achieve the ISO14000 and ISO 9000 certification.